Anthony Martin Plumbing & Gas Fitting (ABN 50 281 791 592) is a plumbing and gas fitting business based in Lake Cathie, servicing the Mid North Coast region of New South Wales. This policy explains what personal information we collect, why we collect it, and the choices you have over how it is used. It applies whether you visit this website, fill in a form, call, or email us.
We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. If anything here is unclear, call Anthony on 0419 696 922 and we will talk it through.
What we collect
We only collect what we need to quote your job, carry out the work, and keep the site working well. Depending on how you contact us, that may include:
- Your name, phone number and email address
- The address of the property where the work is needed
- Details about the job, including any photos or notes you send us
- Basic technical information such as your browser type and the pages you visit
We do not ask for sensitive information, and we never collect more than we need. We do not take payment details through this website.
How we use your information
Your information is used to reply to your enquiry, prepare a quote, book and complete the work, and keep records of jobs we have done. We may use your contact details to follow up on a job or a quote you asked about.
We will never sell your information, and we will only contact you about things relevant to your enquiry or your job.
Cookies and analytics
Like most websites, we use cookies and analytics tools to understand how visitors use the site so we can improve it. These tools collect anonymous, aggregated information and do not identify you personally. You can turn cookies off in your browser settings at any time.
Sharing your information
We do not share your personal information except where it is needed to do the work you have asked for, or where the law requires it. That can include suppliers and merchants when ordering parts for your job, other licensed trades where a job needs them, and our accounting or scheduling software. Anyone we work with is expected to handle your information with the same care we do.
How we protect your data
We use reasonable measures to keep your information secure and prevent unauthorised access. No system is ever completely secure, but we take care to protect what you share with us and to keep it only as long as we need it, including where records must be kept for warranty, tax or licensing reasons.
Your rights
You stay in control of your information. At any time you can:
- Ask what information we hold about you
- Ask us to correct anything that is wrong
- Ask us to delete your information where we no longer need to keep it
To make a request, email anthony@admplumbing.com.au or call 0419 696 922.
Changes to this policy
We may update this policy as our services change. The date shown at the top of this page tells you when it was last reviewed.
Contact us
If you have any questions about your privacy, or want to make a request or a complaint about how we have handled your information, contact Anthony Martin Plumbing & Gas Fitting on 0419 696 922 or at anthony@admplumbing.com.au. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner.